Business name
Shoya Suzuki (Trade name: KOU)
Person in charge of operations
Person in charge of operations: Shoya Suzuki
Address
We will provide an electronic record of our address by email without delay upon request. To request disclosure, email hello@kouai.app. Disclosure is free of charge.
Telephone number
We will provide an electronic record of our telephone number by email without delay upon request. To request disclosure, email hello@kouai.app. Disclosure is free of charge.
Contact
Email: hello@kouai.app General inquiries and requests to disclose our address or telephone number are accepted at this address.
Services provided
Provision of KOU, an AI-assisted decision-support SaaS. A Draft (Claude) → Verify (Gemini) → Evidence (Grok) job pipeline where AIs forge the answer and generate a decision memo.
Pricing
Free: No charge Council Pro (Founder 30): ¥2,480/month (tax incl.) — First 30 seats only. Price is maintained for as long as the subscription continues. Rejoining after cancellation is at Standard pricing. Council Pro (Standard): ¥3,300/month (tax incl.) Billing currency is Japanese yen (JPY). The amount shown at Stripe checkout and on invoices takes precedence.
Additional Fees
- Internet connection charges (fees paid to your carrier)
Payment method
- Credit card (via Stripe)
Payment timing
Credit card payments are charged immediately at checkout (prepayment). Paid plans renew monthly; subsequent periods are charged automatically on each billing date.
Timing of provision
This is an online SaaS. You can start using eligible features promptly after checkout completes, assuming a normal internet connection.
Billing period and cancellation
• Paid plans are open-ended monthly auto-renewing subscriptions. The contract continues unless you cancel. Amounts follow Pricing above and Stripe Checkout. • To cancel, use the Stripe Billing Customer Portal (linked from within the Service). • After you cancel, you keep paid features until the end of the period already paid for; the account may then move to a free tier. • We do not give partial, daily, or monthly pro-rata refunds for paid periods (see Returns and cancellations).
Returns and cancellations
Because this service consists of digital content and online services, we generally do not offer refunds after payment.
We do not refund unused time remaining in a paid billing period if you cancel mid-term or after service has commenced. If a material system failure or other cause attributable to us occurs, we will decide the response through individual discussion.
Responsibility if the service does not conform to the contract
If a material system failure or other cause attributable to us occurs, we will decide the response through individual discussion. Other refunds follow Returns and cancellations.
Recommended environment
We recommend using the latest or a recent stable version of major web browsers (Chrome, Edge, Safari, etc.). We do not guarantee operation outside recommended environments.